SIP Charts provides a visual representation of summarized data charted in line, bar, or radar chart format.
Line charts - Connect data points with a smoothed line. Especially helpful with time series data, where time, the Independent variable, is graphed along the horizontal axis, while the data of interest, the Dependent variable (so-called because its value depends upon the independent variable, or time) is graphed along the vertical axis.
Bar charts - Draw bars to enable comparison of discrete quantities of data of interest, the dependent variable, across a set of independent variables, which are often categories being compared.
Radar charts - Help with detecting patterns across multiple variables, which are measured by lines extending from a central point like spokes on a wheel. For a given observation, the related data points are plotted on each radial line and connected with lines to form a web shape. Multiple observations can be plotted on the same chart in different colors to enable comparison of shapes. This can help find patterns that could easily go undetected in other chart styles.
Some charts sometimes fill the browser. If the whole chart is not visible, reduce the size by changing the browser zoom level. Alternatively, click the picture-frame icon to display the browser in full-screen mode. Press function key F11 to return to normal view.
SIP Charts Options
Date Selection
As with other ClearIP analytics functions, the top-left of the SIP Charts screen provides options for date/time range selection. (See date/time range selection for more information.) The default initial view shows data for a rolling hour. ClearIP retains 14 weeks of history, and old data rolls out of the system automatically.
Filters
Filters can be used to enter data selection criteria.
In the Filter Value field, it is possible to select from a drop-down list of values or begin typing the value desired. While typing, the drop-down list will show just the values that match what’s been typed.
It’s possible to enter more than one filter. For more than one filter, the Filter Operator will determine how the filters are used. If the Filter Operator is And, only records that match all the filters will be selected. If the Filter Operator is Or, records will be selected if they match at least one of the filters.
ClearIP does not support using multiple filters with a mixture of And and Or Filter Operators.
Chart Type
Choose Line, Bar or Radar chart.
Variables
Choose an independent variable for grouping. These fall into three categories:
- Date/time fields. Examples include Second, Minute, Five-Minutes, Hour and Day (using UTC time, not local time). These Group By fields are great for looking at Total Calling Fraud Score and Total Called Fraud Score. For example, fast traffic pumping is detected when the Total Fraud Score in a five-minute period exceeds the fraud threshold. A report can be run summing fraud scores grouped by Five-Minute blocks of time to see what those totals look like. This would help set reasonable Default Fraud Threshold values in Fast Traffic Pumping triggers, for example.
- Organizational fields. Examples include SBC, Service Provider, Group and User. These Group By fields are useful for summing call counts by organizational groups, if segmented organizational groups are used.
- Other call attributes. Examples include Called Country, Calling Country, and a variety of other fields found in SIP records.
Choose up to three dependent variables. These are numeric fields, counts or fraud scores, which will be summed for each value of the independent variable. Examples include Total Called Fraud Score, Total Calling Fraud Score, SIP Count, SIP 404 Count, SIP 603 Count, etc. A color can be chosen for each, either red, blue or green.