ClearIP’s reporting tools enable you to monitor and investigate any suspected robocalls. ClearIP’s robocall mitigation solution is not intended to automatically block any suspected robocalls. The robocall mitigation reports notify you of any suspicious activity. You can determine how to investigate and take any action if needed to ensure robocalls do not leave your network.
View Reports
To view the robocall mitigation reports, go to the SIP Reports page under the Analytics menu.
By default, ClearIP will display the number of calls made to specific countries within the past hour. You will need to modify the SIP Report by choosing your desired settings. If you click on the blue Load Canned Reports button on the bottom left, then you can select from some preconfigured report options. 
You can select from three types of reports to monitor suspicious calling numbers:
- Calling Numbers with Reputation Score Above 0
- High Risk Calling Numbers
- Invalid Calling Numbers
Calling Numbers with Reputation Score Above 0 Report
When you select this report, ClearIP will automatically display the calling numbers with reputation scores higher than zero, the number of calls received during the selected time period, and the reputation scores associated with each calling number.
Calling numbers with scores between 80 - 100 are very likely to be reported as SPAM to the called party. Calling numbers with scores below 80 may or may not appear as spam calls to the called party.
You should investigate the calling numbers to see if the calling patterns are consistent with robocalling patterns or if the calling numbers are being mislabeled as spam.
If the calling number has been mislabeled as spam by third party call analytics engines, TransNexus can assist with restoring the calling number’s reputation and prevent the calling number from be mislabeled as spam by other service providers.
Choose to Remove Forwarded Calls
You can filter out forwarded calls by selecting the canned report options that exclude forwarded calls:
- Calling Numbers with Reputation Score Above 0 Excluding Forwarded
- High Risk Calling Numbers Excluding Forwarded
- Invalid Calling Numbers Excluding Forwarded
When you select one of these reports, then the SIP report is created with an additional filter to remove forwarded calls.
ClearIP determines that a call is forwarded if there is a Diversion header present in the SIP Invite. This filter will only display data for calls where there is no Diversion header present.
When ClearIP monitors outbound calls, it will see calls that are originated from subscribers as well as calls that have been externally forwarded. If the subscriber with external call forwarding enabled receives an inbound robocall, then this call will be forwarded out and be sent to ClearIP. ClearIP will see this outbound call leg and flag the original calling number as a robocaller. To remove these calls from the SIP Reports, you can choose the report options to filter out forwarded calls.
Set Filter to Remove Inbound Calls
If ClearIP’s Reputation Policies are enabled to monitor both inbound and outbound calls, then you will need to select an additional filter to only view outbound calls. By default the SIP report shows data for both inbound and outbound calls combined. You can choose to only view data for outbound calls by adding a filter for Service Provider or Operator that applies to outbound calls. If the Reputation Policies are not monitoring inbound calls, then this filter is not needed. 
High Risk Calling Numbers Report
When you select this report, ClearIP will automatically display the calling numbers flagged by the Inbound Shield high risk number database and the number of calls received during the selected time period.
This report shows you suspected spoofed calls with Do Not Originate calling numbers leaving your network.
Invalid Calling Numbers Report
When you select this report, ClearIP will automatically display the calling numbers flagged by the Inbound Shield invalid number database and the number of calls received during the selected time period.
This report shows you suspected spoofed calls with invalid calling number formats leaving your network.
Setup Scheduled SIP Reports
Once the Reputation Polices and Inbound Shield Policies are enabled on your outbound calls, then you can setup scheduled SIP reports to send you the robocall mitigation reports as an email on a regular basis.
To setup the scheduled SIP reports, go to the Scheduled SIP Reports page under the Analytics menu.
You can add a separate rule for each type of report you would like to receive as an email. Each report is sent as a separate email.
There can only be a single email entered into the Email field, so if multiple people should receive the email, then you can enter an email distribution list to receive scheduled SIP reports.
You can also choose Frequency at which ClearIP sends email reports: Daily, Weekly, Monthly.
The Send Empty Report field determines whether or not an empty report will be sent. The default value is No.